(1).png)
ONLINE ORDERING INFO
REASONS FOR "OUT OF STOCK"
ON ITEMS OR "NOT ACCEPTING ORDERS"
-
It's not 6pm on Friday when a new menu is launched OR it's past 9am on Tuesday or Wednesday when ordering deadlines are past : )
-
You're looking for a cake but it's past Tuesday at 9am for a same week cake.
-
We are sold out!
-
All Pick up time slots have been filled out for a specific time or we are booked solid
-
Try the next day or hit that button earlier in the am or plan in advance to snag your faves!
A FEW NOTES:
-
The listed items on our ONLINE ORDERING are the items that are available for that week and we bake and create some interesting additions for walk-in availability as well!
-
Please email your inquiries on any items you cannot find and we can see if we can accommodate. email:hello@cakeandloaf.ca
-
CUSTOM CAKES are sadly not available at this time. However we have all our BUTTERCREAM + SIGNATURE CAKE COLLECTIONS available
Other products that are NOT currently available:
-
Catering, Custom Cakes
All orders must go through our
ONLINE ORDERING SYSTEM
Website www.cakeandloaf.ca
"ORDER ONLINE/WEEKLY MENU" or "ORDER CAKE"
or any of our seasonal menus to be fulfilled.
CANCELLATIONS
REGULAR PRODUCTS:
ITEMS PURCHASED OUTSIDE OF HOLIDAY/SEASONAL MENUS.
We require 3 days notice BEFORE day of pick up for all cancellation, this does not include cakes (please see below).
Please email hello@cakeandloaf .ca or call 289-389-6581 during business hours within the notice period.
We bake everything from scratch the day of specifically to fulfill your order : )
SEASONAL MENU PRODUCTS:
THIS INCLUDES ALL HOLIDAY/SEASONAL MENUS
- VALENTINE'S, EASTER, THANKSGIVING + CHRISTMAS, MOTHER'S DAY, FATHER'S DAY, EASTER IN JULY, UNICORN WEEK + C+l BIRTHDAY AUGUST.
Includes cakes taken during these holidays - from our launch date to the conclusion of the Holiday.
We require 6 days notice BEFORE day of pick up for all cancellation.
Please email hello@cakeandloaf.ca or call 289-389-6581 during business hours.
CAKES:
We require 6 days notice BEFORE day of pick up for all cake cancellations.
Please email hello@cakeandloaf .ca or call 289-389-6581 during business hours within the notice period.
PICKING UP
YOUR ORDER
PLEASE ADHERE TO YOUR PICK UP TIME SLOT.
-
Upon placing your order, the first thing you will be asked is to choose your PICK UP OR DELIVERY time
-
Our time slots are in 15 minute intervals
-
Please be aware that we may make adjustments to your time by 15-75 minutes to keep everything organized
-
once your order is placed and fully paid for it is confirmed
-
Please arrive at our Dundurn Location - 321 Dundurn St South during your pick up time
-
Once you have arrived, please wait in line and let us know your order # and Name
CALL 289-389-6581 IF YOU ARE HAVING
ANY ISSUE WITH PICK UP OR DELIVERY
WALK IN + BROWSE
COME ON OVER - JUST FOLLOW THE DELICIOUS SWEET+SAVOURY
SCENTS IN THE KIRKENDALL NEIGHBOURHOOD!
-
If you require assistance or are uncomfortable in any way inside our store, please call 289-389-6581 and we will accommodate to ensure you get your c+l goods
- IMPORTANT PICK UP INFO -
-
Check your bag for all items before leaving, please call 289-389-6581 immediately
-
If anything is amiss, we will give you further instruction and get you your goodies
-
-
Be careful while driving or walking with your precious cargo, we accept no responsibility for damaged goods once placed safely in your vehicle by our Loafers or after pick up from the walk up pick up table.