WE'RE SO EXCITED TO BE BACK!
C+L CONTACTLESS PICK UP IS
LAUNCHING AT DUNDURN LOCATION
Starting June 19 + June 20
As we navigate this NEW C+L, we are offering as much as we can produce with limited Loafers to ensure we are remaining safe and adhering to strict health and safety standards. We appreciate your patience and support throughout this time as we evolve and change to meet your needs for from scratch deliciousness. This will only be 1/4 of our regular daily menu and we hope to expand as we gain our footing with this new system.
We know you have mad love for our baking and especially our Easter line, we are certain that we will be able to grow
quickly but we will be taking this NEW C+L slowly.
Thank you for your love and understanding.
Looking forward to growing with you
- much love, your C+L Loafers
PICKUP + DELIVERY
ALL MENU ITEMS AS LISTED.
NO CUSTOMIZATION AT THIS TIME.
CAR PICK UP, WALK UP OR DELIVERY.
REASONS FOR THE "OUT OF STOCK"
ON MENU ITEMS
It's not 6pm on Friday or it's past 5pm on Tuesday : )
You're looking for a cake but it's past Tuesday at 5pm for the same week.
We are sold out!
All Pick up time slots have been filled out for a specific time.
Try the next day or hit that button earlier in the am to snag your faves!
A FEW NOTES:
The listed items on the Curbside Pick Up platform are the ONLY items available at this time and we are unable to customize or make additions unfortunately. We are hopeful this will change soon : )
There will be an ever changing rotation of products as we evolve and gain our footing.
Other products that will NOT be available:
Catering, Lunch items, Custom Cakes or any customization to cakes
Check our BUTTERCREAM COLLECTION CAKES for cakes that you can choose from a list of colours!
All orders must go through our
ONLINE ORDERING SYSTEM
Website to be fullfilled.
PRODUCTS: We require 2 days notice BEFORE day of pick up for all cancellation, this does not include cakes (please see below).
Please email hello@cakeandloaf .ca within the notice period and we will remedy the situation with full refund directly to the card you used at point of purchase.
CAKES: We require 4 days notice BEFORE day of pick up for all cake cancellations. Please email cakes@cakeandloaf .ca within the notice period and we will remedy the situation with full refund.
PICKING UP YOUR ORDER
PLEASE ADHERE TO YOUR PICK UP TIME SLOT.
Upon placing your order, the first thing you will be asked is to choose your pick up time
Our time slots are in 15 minute intervals and we are allowing 6 clients to pick up curbside with zero contact per 15 minute time slot
Please be aware that we may make adjustments to your time by 15-75 minutes to keep everything organized and safe for curbside pick up - you will receive a confirmation email and SMS if your time is changed - please follow the instructions if there is a conflict
Please arrive at our Dundurn Location - 321 Dundurn St South during your pick up time
CALL 289-389-6581 IF YOU ARE HAVING ANY ISSUE WITH PICK UP
Please arrive at our Dundurn Location during the pick up window you selected.
WALK UP PICK UP - IMPORTANT: One person inside the storefront at one time. If someone is inside, please stand just past the door and socially distanced in line opposite to the Parking Lot.
If you are able to walk right in please give us the first and last name on the order and order #.
If there is a line, please notify us of your arrival via the Curbside message SMS you received upon confirmation of order, answer the q's and we will prepare your order to handoff when you get inside.
All deliveries will arrive between 10am - 4pm Thurs-Fri and 9-3 Sat.
We are unable to guarantee a specific time but we will try to be there within a 2 hour window surrounding the time you have requested.
You will receive a text "On Route" to your phone when we hit the streets and "Complete" after dropped off!
ALL WINTER HOLIDAY DELIVERY REQUESTS:
WILL RECIEVE A PHONE CALL TO SOLIDIFY DROP OFF TIME AND ADDRESS/DROP OFF
- IMPORTANT -
Check your bag for all items before leaving, please call 289-389-6581 immediately while in your car or outside the shop in the marked social distancing area
If anything is amiss, we will give you further instruction.
Be careful while driving or walking with your precious cargo, we accept no responsibility for damaged goods once placed safely in your vehicle by our Loafers or after pick up from the walk up pick up table.
THURS 2-6 FRI 12-6 SAT 9-2
ABOVE TIMES MAY VARY IF SELL OUT
Sometimes we bake extra on the days that we are open. A list of these items can be found on social media stories and outside our shop on a sign.
Feel free to WALK UP or Phone 289-389-6581 with your request and we will see if those items are available.
DEBIT/CREDIT only at the door
We are working on an indoor walk up and will be allowing one person into the store within a marked area! Cuz it's gonna start to get cold out there!